The Oakville Rangers Hockey Club, its complaint management partner Safe Sport Risk Management, and Hockey Canada stand for safe sport that is free of maltreatment of any kind. We all play a role in creating a healthy culture that fosters safe sport practice and offers athletes, coaches, and all members of the sport community comprehensive resources in reporting. The presence of maltreatment in sport requires dynamic effort by a variety of different organizations to come together to identify solutions.
All allegations of maltreatment must be submitted through Hockey Canada’s Independent Third Party (ITP) complaint protocol. We encourage all individuals experiencing or witnessing maltreatment (including advocates for other people) to communicate with the ITP. To place a complaint with the Hockey Canada ITP, please visit sportcomplaints.ca.
Allegations of maltreatment must also be reported to the Oakville Rangers ITP, Safe Sport Risk Management, to ensure that any measures needing to be put in place immediately (for example, suspensions pending investigation) are executed in a timely fashion.
For all other complaints that do not involve maltreatment (ice time, coaching difficulties, practice structure, etc.) please proceed with contacting the Oakville Rangers Independent Third Party (ITP), Safe Sport Risk Management. To submit a complaint, please visit safesportriskmanagement.com.
Allegations of maltreatment must also be reported to the Oakville Rangers ITP, Safe Sport Risk Management, to ensure that any measures needing to be put in place immediately (for example, suspensions pending investigation) are executed in a timely fashion.